Reimagining Retail: Designing Cape Union Mart’s Sandton Experience
In November last year, we launched the newly designed Cape Union Mart store in Sandton City. Our team conceived and brought this space to life as a reimagined outdoor retail experience that takes shoppers on an immersive journey that celebrates nature, adventure, and storytelling in equal measure.
The store invites you to explore and shop among scenes that tell the story of exploration, where natural textures, tactile surfaces, and ambient lighting come together to evoke the spirit of South Africa’s great outdoors.
At the heart of the store, we introduced a spectacular floating tree, suspended in a circular ceiling void. Its exposed roots and outward-reaching branches capture a sense of growth in motion. More than a sculptural centrepiece, it serves as a metaphor for Cape Union Mart’s deep connection to nature and enduring curiosity. This signature element has become an iconic feature of the new retail concept and will continue to define future stores.

The store’s design language draws on wood, stone, and other natural finishes, creating a tactile and authentic environment. Every detail was intentionally considered to connect customers with the landscapes that inspire the brand, from rugged peaks to tranquil trails.
To bring the experience to life, we introduced interactive touchpoints throughout the store. In the footwear section, a treadmill and a series of terrain zones, including gravel, decking, and stone, allow customers to test products in real-world conditions. Across the space, storytelling moments add warmth and personality: a tent pitched as if mid-expedition, shoes and socks casually paired as though recently removed after a long day’s hike.

As you venture further, Cape Union Mart’s history is honoured through a carefully curated heritage wall behind the paypoint. Worn boots, a weathered jacket, and a well-travelled backpack are displayed as artefacts of past adventures, creating a bridge between the journeys that shaped the brand and the adventures still to come.
In this new concept, we’ve transformed retail into a space of discovery, nostalgia, and connection. By merging design, storytelling, and brand experience, Cape Union Mart has a renewed sense of identity that resonates with both longtime loyalists and a new generation of explorers.